Q: (from John)
Have just reinstalled Office 2007, when I click on Outlook I get a message saying my previous backup is corrupt and needs repairing using Scanpst.exe then closes, it does not allow me access the outlook screen at all to select an option or even open it another backup file in another location.Am using Windows 7, went onto it a couple of weeks ago and the program had been running fine but had to reinstall Office.Am totally confused as I have never had this problem in the past, can anyone please help by telling me how to proceed please and get my Outlook working once more.Very many thanks in hope and anticipation.
A:
I don’t have many technical skills, but this is something I’ve dealt with before…
Have you tried to repair the PST in question using SCANPST? It's on your Office disk.
If you don't have time for that, you could go to your Outlook email profile and remove the PST from your default profile until you have time to fix the file. Go to the Control Panel, Mail (32-bit) and select Show Profiles. Highlight your default profile (there is probably only one) and click the Properties button. Click the Data Files... button and remove the PST file that is giving you problems. It will still be on the disk, just not associated with this profile and you should be able to get into Outlook, just not save messages to that PST.