January 2009 - Posts

ASCII Success Summits – free for Microsoft Partners
31 January 09 12:20 AM | ronaldg

Reseller Success Summit ’09 – Guest Passes Provided to Microsoft Partners

As a Microsoft partner, your guest pass is provided at no cost (value $850). This special event showcases a variety of successful solution providers and teaches business building strategies in areas of Storage, VoIP, Managed Services, Software as a Service and more. Events are held in Los Angeles, Washington DC, Chicago, New Jersey, Tampa and Boston. Register today. Select ‘Guest of Microsoft’ when asked about how you heard of the event - http://www.asciievents.com

You can also get a deeper look into these events from JJ’s blog: http://ts2blogs.com/blogs/josephan/archive/2009/01/30/new-event-gt-reseller-success-summit-09-their-secrets-your-success.aspx

And, it’s been a while since we’ve talked about ASCII at TS2 events, so if you’d like a refresher, here’s the link to the main ASCII site where you can find out more about this organization: http://www.ascii.com/

Very nice overview of some UC capabilities
15 January 09 11:24 AM | ronaldg

Ran across this blog, Chris Mayo's Blog - Unified Communications Development, although most of my audience aren’t developers, I wanted to call this out as Chris’ post contains a very nice overview of one of cool benefits of implementing UC in your infrastruture.  Basically just read the section “An Example: Office Communicator Integration into Outlook 2007” and you will get an idea of how much implementing Office Communications Server and the Communicator client can add to your communications value proposition as he shows some concrete examples of the features you can build using the Office Communicator Automation API.

Interested in Windows 7?
15 January 09 11:20 AM | ronaldg

Here’s some links to more information on Windows 7, as well as good information on other Microsoft technologies.

Related Links

clip_image001Download Windows 7 Beta

clip_image001[1]Windows Partner Solutions

clip_image001[2]Springboard Series

clip_image001[3]Innovate On

Learn about Windows 7 Beta

The Windows 7 Online Readiness Kit includes tools and other resources to help you prepare for Windows 7:

clip_image001

clip_image002Windows 7 At a Glance: A white paper to help you learn what’s new with Windows 7 for IT professionals.

clip_image002[1]Deployment and Windows 7: An overview of what’s new with Windows 7 deployment tools and processes.

clip_image002[2]Windows 7 Quick Reference Card: A look at Windows 7 and the partner resources to help you support small- business, midsize-business and enterprise customers.

Springboard Series:  Up-to-Date Information For IT Pros

The Springboard Series on TechNet provides dynamic information and structured resources to help you explore, pilot, and deploy Windows 7 in your environment. Discover how Windows 7 can help you better manage and secure your PC client infrastructure, and find the tools and resources to guide you through each stage of the adoption process—from both Microsoft experts and our community of IT professionals around the world.  Subscribe to the Springboard Series blog for real-time updates on Windows 7.

Windows Server Services Rebate for partners – limited time offer
15 January 09 11:05 AM | ronaldg

This just went live today, and currently is set to end on Mar 31, 2009, so I wanted to get the word out as quickly as possible.   Works for OEM, FPP, and Open license purchases.  Read the FAQs on the website for more info.

Rebate Site: www.serveroffer.com (US)

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Microsoft award-winning technologies
14 January 09 12:19 PM | ronaldg

Thought I would highlight this feature article I just ran across…

Microsoft Earns Four Technology of the Year Awards

InfoWorld - January 13, 2009

Four Microsoft products-Visual Studio 2008, Silverlight 2, Small Business Server 2008, and Response Point-garnered top honors to lead InfoWorld's annual Technology of the Year Awards.

Here’s some excerpts from the article:

“Microsoft knows developers, and clearly Microsoft knows small businesses too. Combining enterprise-class functionality and supreme ease of use, Small Business Server 2008 -- our Best Small Business Server -- had the SMB formula down to an art form. Microsoft also won Best Small Office VoIP System for the brilliantly simple Response Point. It's short on sophistication but long on ease of administration and ease of use.

If it weren't for the supremacy of Oracle Database, the impressive SQL Server 2008 release would have landed Microsoft a fifth award.”

Of course, if you’ve been reading my blog or going to TS2 events, you already know about SBS 2008 and Response Point.  So hopefully, these awards will serve to encourage you even more to evaluate and implement these solutions for yourself and your customers if you haven’t started doing that already.

another YMTC (you make the call)
14 January 09 12:18 PM | ronaldg

well here's another installment in my "you make the call" series where I challenge the objectivity and credibility of industry trade press articles that add to the negative perception of Vista.

In my last post (Tues 1/13/2009), I referred to some current blog posts on ZDNet from Ed Bott and Jason Perlow.  In particular, I’m calling out Jason’s post titled “Windows 7: Mojave, my ass” as a candidate for one of my continuing “YMTC” series where I point out prominent examples of what I think are negatively biased articles/posts around Vista (and now Windows 7).  As a reminder, I do these to help my “partner” readers with some insight and thoughts on how to address some of these comments if they should hear them from their constituency.  So now, on to my counterpoint on Jason’s post.  

I’m not including the link to this post as I don’t think it’s worthy of a read.  If you read my comments and still think that you’d like to read his post, it shouldn’t be hard to find on ZDNet.  And, btw, in addition to my thoughts below, remember you can also read the Ed Bott counterpoint to Jason, which I alluded to in my previous post.

Jason decries that in Win7 you can’t select the “Classic” start menu option, and his justification is that some users have been using that classic UI since 1999 or before (this is the “backward looking strategy” Ed Bott references).  But I don’t see Jason applying this criteria to other software or things (like his auto dashboard), which probably don’t have the same UI that they had 10 years ago either.  Wow, what a criterion to measure an OS on.  He goes on to say “to make matters worse, the “Run” option is no longer directly accessible from the start menu” and he later points out that, since this is a hold-over from Vista, “MS still isn’t learning from it’s mistakes” (wow again, so whatever Jason doesn’t like or understand is a mistake on someone else’s part - I’d be hard-pressed to find a better example of jaded and parochial).  BTW, “Windows-R” is a quicker and potentially more efficient way to access the Run command, but hey, mentioning that would be objective, informative, and constructive, not a part of Jason’s game plan.  Jason says later in his post “Microsoft seems to have made changes for the sake of change, which was the case with Vista and even more apparent with Windows 7” – well, this is just wrong on so many levels, Jason seems oblivious to the fact that Microsoft continues to spend a tremendous amount of $$$ on UI research year over year, and of course, since he apparently doesn’t use the Windows key or take advantage of the built-in search functionality he also has no appreciation for the benefits of those or other UI enhancements.  For instance, like the ability to cycle thru “views” in Windows explorer or the fact that the All Programs menu doesn’t cascade out across the screen (which I always found hard to navigate).  He also mentions that he is “greatly frustrated” by the fact that the Computer, Network, and Documents shortcuts are no longer on the desktop by default rather than point out that these things can easily be added back to the desktop by clicking the “Change Desktop Icons” link that’s right at the top of the tasks list in the Personalization page of control panel that probably everyone uses early on to set display settings or desktop background. And, yikes, I use Windows-E to get to the Computer Explorer window now and the Windows key + typed text to get to just about any part of Control Panel directly now vs going into the main CP page and drilling down, but to each his own I guess.  Still to classify every technique but yours a mistake or less worthy is why I have issues with a lot of these articles.  Tell me you prefer to have an icon-filled desktop and wade thru cascading menus or drill into CP icons, and tell me you think that old ways are best in your opinion, but don’t cast everything that isn’t “your way” in a negative light, this is pure bias IMHO.  And, I actually think the new Control Panel is a much cleaner and easier to use, but if you like Classic then use what works best for you – at least Vista gives your that choice (although the option does go away in Win7).

So, as with all my YMTC series, I submit that the author above is adding (unfairly) to the negative perception of Vista by publishing commentary such as this, but, you make the call...

BTW, Jason did another post called “Do you use the Windows Key?” where he admits that he had no clue about the Windows key and any of the functionality that it brings to the table, interestingly, at the end he posts a poll about use of the Windows key.  Sadly, over a half of the respondents said they didn’t use it at all or at most sometimes or infrequently, and some weren’t even aware of it at all.  I did include this direct link in case you might want to vote in the poll (hopefully for the “yes, a lot” option if you’ve read my posts on Vista tips <grin>).

And remember, I don’t do this just to counter folks like Jason but to hopefully give you, my partners, some thoughts you can use to help folks see Vista in a more objective light, and hopefully make the move to more current technology, and then use it more efficiently.  And, if you have some of the same frustrations or issues, perhaps I will have pointed out a technique or alternative to consider that might even turn out to be something you like, or can use, even if it’s not the “old-fashioned way” (and I like old-fashioned btw, just not in my technology <grin>).  Cheers.

comments on some Vista/Windows 7 related blogs
13 January 09 05:53 PM | ronaldg

I saw some blog posts on the ZDNet site a few days back and thought a couple of them were interesting enough to comment on. (For the remainder of this article I’ll abbreviate Windows 7 as Win7)

The first one, by Ed Bott, Five things Steve Ballmer won't tell you about Windows 7, has a somewhat provocative title but makes some interesting points.  His first point “some of you are going to hate our new OS, no matter what we do” is not uniquely insightful, but I do think his comments are worthy.  His reference to “Microsoft sucks” commentary from InfoWorld and his own colleague, Jason Perlow, pretty much reflects my experience with their stuff as well.  In fact, Jason’s blog post “Windows 7: Mojave, my ass” is primarily a diatribe against the Vista/Win7 UI from his jaded and parochial point of view, I think Ed’s subsequent second paragraph commentary on Jason’s “back-ward looking strategy” is  insightful.  In fact, I’ll do my own YMTC commentary on Jason’s blog in my next post, so stay tuned for that.  Ed’s second point, about finding XP drivers, is something all of you should know by now, that Win7 is built on the Vista kernel so the driver model and other plumbing stays the same, which is actually good news from a compatibility standpoint – everything you currently have that works with Vista should “just work” with Win7.  Ed’s third point, about the impact of OEM vendor installations on Vista performance, is a must read IMHO.  His point about poor implementation of drivers, hardware, and added 3rd-party software is most likely a real factor in the negative perception of Vista, and his own “true story” about his experience with a Sony laptop, although anecdotal to be sure, is nonetheless  fairly compelling.  And his point that the OS is dependent on so many other factors around drivers, hardware, and software is spot on.   And that’s part of what we’ve been trying to remind everyone in the SB2 event series Vista section.   His 4th point about no “killer app” for the OS has mostly to do with the need to maintain backward compatibility for the customers’ sake, but I’d offer that if any of you have learned to use the search functionality of Vista to any great extent, like me, I’ll bet that you consider it somewhat of a killer app (something you don’t want to live without).   And his final point about licensing, well, what can I say, even as a Microsoft employee, I have to agree that we could potentially do better here.  Although I would remind you that licensing, though you (and I) may not understand it from our “micro” perspective, is not some arbitrary thing, but rather the result of market research and a whole lot of smart folks making many decisions with a “macro” view of things.  It’s so easy for us sometimes to take the Jason Perlow approach and announce that anything that we don’t understand or agree with is a mistake on someone else’s part, but I submit that if we had to make the same decision from an informed and macro perspective (that is, with the same information and objective) it would very likely be the same one, so a little understanding is useful here, but hopefully, we can find ways to make it simpler.

I was originally going to comment on the Perlow post here, but I’ve decided to take those comments to a new post.  But I would point out that Ed did another provocatively titled, but nonetheless interesting and informative post called If you love Windows XP, you’ll hate Windows 7 which I would recommend.   The primary thrust of this post is to counter the same Perlow comments as I discuss in my next post, but as you should see, Ed comes up with some more specific and detailed rebuttals.  In fact, here’s an excerpt that will hopefully whet your appetite…

Ed writes: “Jason thinks this [the Win7 UI] is “change for the sake of change.” I disagree. I’ve been talking to Windows UI designers and usability testers for years, and I can tell you that moving this stuff off the desktop is a huge usability win for novices and experts alike. If you rely on desktop icons, you have to minimize all open windows first before you can even see the icons on the desktop, then you have to click them. That adds unnecessary steps to every navigation option, and adds still more steps to get back to the windows you were working with previously. Once you wean yourself from desktop icons, all you have to do is tap the Windows key or click the Start button and you are one click away from any common file storage location. You can also press Windows key+E to open Explorer, where common locations are neatly arranged in the navigation pane.

Jason thinks the option to restore those desktop icons is “not intuitive.” Well, if you open the Start menu and type “desktop icons” in the Search box, the very first result is “Show or hide common icons on the desktop.” There’s another shortcut that’s even easier to discover. Every Windows user quickly learns how to right-click the desktop and choose Personalize, so they can adjust the desktop background (you old-timers remember it as wallpaper). When you do, you’ll see a very prominent “Change desktop icons” option at the top left.”

And, as my parting shot, I’ll do another quote from the start of Ed’s article: “The sad thing is, all the things he hates are improvements, in my opinion, which just goes to show that you really can’t please everyone. But what’s sad to see is that every setting Jason describes as broken is in fact easily customizable so it works the way he wants it.”  That’s the whole point of my YMTC (you make the call) series, where I highlight examples of industry writers who characterize things as “broken” or “mistakes” and where they apparently haven’t even done enough research or due diligence into Vista to give it anything approaching an objective treatment, but I give you my counterpoint and then encourage you to “make the call”.  Hopefully, you’ll want to read Ed Bott’s article and my next post as well.

BTW, I’m getting to be a fan of Ed Bott, if you haven’t read any of his articles or blogs, I’d recommend a look, he puts out some good stuff IMHO.

Which also reminds me, that I should remind everyone of the standard disclaimer.  These posts are “as is” and represent nothing more than my opinions and come with no rights or guarantees of any kind.

SB2 Events promo’d on ChannelWeb
13 January 09 05:15 PM | ronaldg

I’ve discussed and alluded to the current event series I’m doing for System Builders, well here’s a nice promo on ChannelWeb about our SB2 tour.  I hope you’ll come and join us for one if you can.  We’ve just upped our number of events to 30 around the country in the Jan-May time frame, so again, hopefully we’ll have one somewhere near you.  I’ve put the events I have registration links for below, but be advised there’ll be more events coming so hope you’ll stay tuned.  And here’s the PromoFinder link: ChannelWeb PromoFinder

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Here’s the events upcoming events I have links for already (more to come):

January 20
Baton Rouge, Louisiana

January 22
San Jose, California

January 27
Oklahoma City, Oklahoma

February 12
Charlotte, North Carolina

February 17
Salt Lake City, Utah

February 18
Nashville, Tennessee

February 19
Fort Lauderdale, Florida

March 3
Anaheim, California

March 26
Pittsburgh, Pennsylvania

March 26
Madison, Wisconsin

Partner success video and other partner program resources
10 January 09 05:26 PM | ronaldg

One of my old TS2 teammates, Stephen Cracknell, who now works in Partner Program marketing at corporate, produced a 5-minute video several months back that highlights the success of two real-world Microsoft partners. In the video these two partners share how various MSPP benefits help them either make more money or service their customers better.  I’m hoping all of my partner readers will take a few minutes to view this and see if they can find ideas that might help them accomplish some of the same goals or be more successful.

"The Success Stories of Two Engaged Partners" Video

On this page, besides the video, are links to many other resources that I hope you all are already using or, if not, will explore to see if any can benefit you.   And don’t forget the Small Business Partners link on the left as well for even more resources specific to those partners working in the Small Business customer segment.

In addition to the above video, you can also take advantage of this partnercast feed, Compete Partnercasts,  to get more examples of things other partners do to add value to their offerings and win deals. 

And speaking of competing, don’t forget about the resources available to you on http://partner.microsoft.com/win (this will require an MSPP login).   Among other things check out the book offers and deep discounts available exclusively for Microsoft Partners on this site.

Here’s an interesting technology site…
10 January 09 01:28 PM | ronaldg

Probably many of you already know about this site, but for those who may not, I thought I would call it out.  This site has lots of info on Microsoft/Windows subjects, and already has a fairly good amount of info on Windows 7, which is why I’m calling it out now. 

Be advised, I’m only calling out this site to make you aware of a potential source of Microsoft/Windows and other technology related info, and this does not constitute any endorsement on my part of the accuracy or quality of the content on the site.

neowin.net

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