Larry's Taco Talk

This blog discusses topics in Small Business Server, CRM, and user groups, as well as items of interest that might occur along the road. Larry Lentz is a 25+ year computer industry veteran with 18 years as an independent consultant and owner of Lentz Computer Services, http://www.LentzComputer.net. Larry holds numerous Microsoft certifications and leads the Alamo PC Organization's MCSE Advanced Special Interest Group and the SBS SIG (http://www.LentzComputer.net/SBS). Larry is located in San Antonio, Texas. Lentz Computer Services was the first Microsoft Small Business Specialist in South Texas and is now a Microsoft Certified Partner. Larry was awarded the Microsoft MVP in CRM for 2006, 2007, and 2008..

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CRM Outlook Client Hotfixes
While doing my CRM Online install, I attempted to set the client up with the CRM Outlook client. It appeared to install properly but then Outlook would not run. When attempting to run it, we would get a message that the program had not shut down properly...

Posted Friday, September 26, 2008 5:53 PM by LarryLentz | with no comments

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Exposing Service Calendar in Outlook
I just blogged about using the Service Calendar as a corporate calendar. I noted that it is not available out of the box in the Outlook client. I've just experimented a bit and managed to expose the Service Calendar in my Outlook client. To do so...

Posted Friday, August 29, 2008 1:01 AM by LarryLentz | 1 comment(s)

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Corporate Calendar
A client of mine actually pointed this out. I'd never thought of this. The owner wants to be able to have a common 'Corporate Calendar' for all CRM appointments. The CRM calendar doesn't do that, nor does the Outlook calendar. Thought...

Posted Friday, August 29, 2008 12:09 AM by LarryLentz | 1 comment(s)

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Passed CRM 4.0 Apps Exam
Well, I guess second time's a charm. I managed to pass the Microsoft Dynamics CRM 4.0 Applications certification exam. This was my second try and I barely passed it. But pass I did. I qualifies me for not only the Microsoft Certified Business Management...

Posted Monday, August 25, 2008 7:32 PM by LarryLentz | 2 comment(s)

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CRM As A Rapid Development Platform
Regional Director and CRM Guru David Yack has just released his latest book, CRM As A Rapid Development Platform. With this book, CRM is not just a CRM application anymore. With its extensive customization features and ability to use external programs...

Posted Wednesday, August 13, 2008 11:09 PM by LarryLentz | with no comments

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Upcoming CRM Briefings
Microsoft's TS2 team will be presenting Dynamics CRM and ERP briefings at select cities this month. Attendees will receive a copy of Office at the CRM events and a copy of Vista Ultimate w/SP1 at ERP events. Sure hope they have one in San Antonio...

Posted Tuesday, August 12, 2008 9:12 PM by LarryLentz | 1 comment(s)

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Are You Certifiable?
I recently authored a short article on the various courses available on MS CRM and the levels of certification one can achieve. It has been posted to the CRM Team blog at http://blogs.msdn.com/crm/archive/2008/07/23/are-you-certifiable.aspx . Please give...

Posted Wednesday, July 23, 2008 9:43 PM by LarryLentz | 1 comment(s)

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Can't Promote E-mail in CRM 4.0 Because Message Is Too Big
I have received a few e-mail messages from time to time that I cannot Track In CRM in CRM 4.0. When I do, I receive an error message stating the message is too big. This is interesting because even one word messages will produce this error, as long as...

Posted Wednesday, July 02, 2008 11:33 PM by LarryLentz | 5 comment(s)

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Extending CRM 3.0 Certification
Today I took, and passed (!!!) the Extending CRM 3.0 certification exam (MB2-498). This was quite an accomplishment for me since I am not a developer (these days, but I used to be one heck of a programmer in the '80s! Maybe again...). I learned an...

Posted Wednesday, June 11, 2008 1:23 AM by LarryLentz | with no comments

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Where Did My AppMode Go?
When I ran CRM 3.0, I had set the AppMode key in the CRM web.config file to Off. This causes CRM to display in a regular Internet Explorer windows. With it on, CRM strips off all the IE stuff and only displays CRM. Unfortunately with IE7 it also caused...

Posted Wednesday, May 07, 2008 7:14 PM by LarryLentz | 1 comment(s)

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CRM 4.0 MUI
One of the new features of Microsoft Dynamics CRM 4.0 is the multilingual user interface (MUI). MUI allows individual users to set the language of their choice for using CRM. The CRM deployment must select a base language, like English or German, or whatever...

Posted Tuesday, May 06, 2008 12:27 AM by LarryLentz | 3 comment(s)

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CRM 4.0 Certification Exams Now Available
So, last week I finally took my CRM 3.0 certification exams. I did the Applications exam before we went to Europe in September, 2006. I've been prepared to take the remaining two, Installation & Configuration, and Customization for some time but...

Posted Monday, April 28, 2008 10:40 PM by LarryLentz | 25 comment(s)

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Tabs Per Form
I didn't know this. You can only have a maximum of 8 tabs in a CRM 4.0 (and 3.0) form.

Posted Tuesday, April 22, 2008 11:12 PM by LarryLentz | 1 comment(s)

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CRM Reports While Using Outlook Client Offline
In today's Saturday morning CRM Study Group, the question came up as to whether CRM reports are available while the Outlook client is Offline. I wasn't sure so I gave it a try this evening. When using the Microsoft Dynamics CRM for Microsoft Office...

Posted Sunday, April 06, 2008 1:29 AM by LarryLentz | 4 comment(s)

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CRM 3.0 Update Rollup 3 Released
Microsoft has just released the latest update rollup for version 3.0 It contains hotfixes, etc. that have been released since Update Rollup 2. It requires that you already have Update Rollup 2 installed. There are two files to download, one for the server...

Posted Monday, March 17, 2008 10:23 PM by LarryLentz | 2 comment(s)

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