I just attended/watched the first online meeting of the new XRM Virtual User Group (XRMVIRTUAL.com). There were some unfortunate problems with the audio on the Live Meeting but the presenter, Bryan from Microsoft, handled it well. Otherwise it was quite good and informative and eye opening.
What my main take away was is that XRM isn't just for developers. I had assumed that it was. After all David Yack's book, XRM As a Rapid Development Platform (www.theCRMBook.com), is mainly for developers. But the session opened my eyes that XRM can be a great platform for NON-developers to develop powerful line of business applications quickly and easily. CRM customization allows non-developers to create new database items called Entities with fields or data elements called Attributes. They can easily modify the data entry/display Forms and records search listings called Views, and much more without having to write a single line of code. Pretty cool stuff. Stay tuned and check out the group.