So, last week I finally took my CRM 3.0 certification exams. I did the Applications exam before we went to Europe in September, 2006. I've been prepared to take the remaining two, Installation & Configuration, and Customization for some time but hadn't quite gotten around to taking them. Last week I finally went ahead and took them, Installation & Config on Monday (passed with a 90), and Customization on Wednesday (95). Then on Thursday I learned that the CRM 4.0 exams have been released. (I knew they were imminent.)
The new exams are a little different. They are Applications, Installation & Deployment, and Customization and Configuration. I am working through the course materials for these exams as well as studying for the 3.0 Extending CRM exam. The Applications exam now includes Workflow since workflow is now available to the user. Configuration has been moved from the Install exam to the Customization and Configuration exam. That includes setting up Business Units, Teams, Users, and Security Roles. Will be interesting adjusting to the new software and courseware.
John O'Donnell, former CRM MVP and now Microsoft employee, blogged about the exams here.