Does SBA….
Post an invoice directly to the general ledger? IF so some people are uncomfortable with sales people being able to touch the GL by creating invoices.
Yes, once it is saved it is posted to Accounts Receivables. In SBA it can, 1) be edited, 2) Processed for payment, 3) Voided, 4) Memorized, 5) create a credit memo, 6) Printed, 7) exported to Word or email (as body). Usually a sales person would do this from an opportunity in BCM, and not be running SBA. More likely, they would convert it to an order and an office manager or someone else would create the invoice. IN SBA the sales person role has NO permission over general ledger transactions (read: they could not directly access the GL) so even if they used SBA they would not even be able to read the GL.
Can SBA be upgraded to full version SQL? ( I don’t think so but wanted to verify)
No. Must remain in an MSDE instance. Although the instance can be hosted on an SBS 2K3 server.
Is there a provision for reporting Tips as income for tipped employees?
Reporting tips is the employees responsibility as a rule. They would use form 4070 to do so. Employers are required to collect income, FICA, Medicare taxes reported by employees. To track in SBA, a customer could create a sub account in Employee wages.